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Главная The successful history of the phone call coach

The mobile Haus-zu-Haus-Konzept of Volkswagen.

What have in common Wolfsburg, Wittenberg and Blank? Their inhabitants are more mobile than many others in Germany. By the phone call coach. The idea for it had the Volkswagen-group research already in the eighties – and it supports the project till this day. Freely after the motto „answers directly from the practise are better and better than all theoretical analyses.“ The leader at that time of the project, God's hard Heinzel, for the project start stressed this.

Behind the phone call coach an innovative conception with model character is. Since the Haus-zu-Haus-Service opens every practicable area up to the last square metre and brings the inhabitants in the rural area home. Certainly and comfortably. Above all in the traffic-weak times. A journey in the phone call coach does not cost more than quite a normal journey with the omnibus.

From East Friesland till Switzerland
The starting signal fell in 1992 in the high north. Here became, after several single tests, first the administrative district Blank (East Friesland) the centre of an extensive and successful pilot experiment. Still today the administrative district and its adjoining municipalities place on the mobile conception.

„What claps in East Friesland, must also function in the town“, imagined, finally, the decision-makers in Wolfsburg and adapted the system. The success on whole line which also drew the attention of neighbouring countries to the project. To all at the head of Switzerland. Here the mobile Volkswagen conception takes an important function already for many years under the title "PubliCar". Currently the mobile services there in more than 30 companies are in use an application – and belong to it to the traffic picture also like omnibus, taxi and road.

Needs of the passengers
In the course of the years Volkswagen has adapted the used vehicles constantly to the needs of the passengers. Above all in punkto equipment, entrance comfort, springs and place. For this the vehicles were equipped with the most modern engine technology. For the application come mostly the Volkswagen transporters of the type "Caravelle".

GPS optimises tour wishes
To offer very short waiting periods to the passengers, the necessary electronics and software was also developed in addition to the vehicle. With the help of GPS-satellite detection and data radio the tours are planned computer-aided. The arrangement headquarters sort and bundle up the arriving journey wishes. Thus the distances can be moved economically and ecologically so favourably as possible. Volkswagen developed for this together with the cooperation partner PPS EDP arrangement software especially developed for the phone call coach which is leading and is used, in the meantime, worldwide – also with the Swiss "PubliCar".

For interested municipalities and transport services an economic efficiency calculation programme was developed, besides, specially. It answers the question as the phone call coach is to be laid out in particular cases and how it is ordered around the economic efficiency of the company. Topically the system house deals for mobility, the company ABELLIO with the consultation, planning and conversion of the systems.

Which towns and municipalities offer the phone call coach or similar conceptions as well as further information an overview points on the Internet.

 


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